UNC Online Proctoring Network
Standards and Guidelines for Proctors
The UNC Online Proctoring Network certifies qualified individuals to proctor exams for students taking courses through the UNC Online System. A UNC Online Proctor must agree to follow all of the guidelines in this manual in order to become certified.
1. Who cannot be a proctor?
Who can be a proctor?
In order to become a proctor, the individual cannot be a coach, relative, partner, spouse, business associate, supervisor, co-worker, or friend of the student taking the exam and must hold one of the following occupational titles:
All proctor applicants must provide a professional e-mail account and physical work address to verify her/his title.
*Graduate level UNC System students who hold one of the above titles may proctor only if they are part of a formal proctoring office run by an administrator and staffed (in part) by graduate assistants; they cannot proctor students in their degree program. As well, they must provide a verifiable professional e-mail account and physical work address.
**If a UNC system professor opts to charge a proctoring fee, the fee must be waived for students enrolled in his or her courses. Additionally, professors must adhere to campus policies in regards to using university space and resources for fee related services.
2. Agreeing to proctor an exam
Proctors must download exam materials at least one business day prior to appointments and store exam materials in secure locations. This action will ensure the following:
Appointment information automatically appears in proctors' accounts immediately after a student schedules an appointment via the UNC Academic Services Portal. Exam materials (exam passwords) automatically appear for download in proctors' accounts 4 days prior to exam windows (and immediately if a student schedules his or her exam appointment within the active exam window). A ‘Download’ option will appear in proctors’ accounts under the ‘Actions’ column when exam materials (exam passwords) are available.
If an online exam requires a password, proctors must not share exam passwords with students. Proctors must request for student to turn away from the computer screen when passwords are entered.
If the proctor is unable to fulfill the required duties, it is his/her responsibility to notify both the student and the instructor immediately. If possible the proctor will find another qualified proctor in their location using the UNC Academic Services Portal (http://services.northcarolina.edu/find) and suggest this proctor to the student.
3. Proctor Fees
4. Proctoring site security
1. The proctoring site cannot be a private residence. Some examples of acceptable proctoring sites are:
2. Proctoring environment:
The location, space, and layout of the proctoring site are vital to the accomplishment of its mission. At the proctoring site, the proctor must:
3. Equipment and space:
4. Before the exam, the proctor must:
5. While administering the exam, the proctor must:
6. Following the exam, the proctor must:
7. Special accommodations:
Test centers must make all special accommodations when necessary:
Please note that testing materials are obtained according to the level of functionality that an instructor uses on the UNC Academic Services Portal website: full functionality or limited functionality.
Obtaining Test Materials: Full Functionality
1. The student will contact the proctor to schedule a date for testing; the proctor is not required to initiate contact between students and/or professors.
2. Once a proctor has agreed to proctor an exam, the instructions and exam materials will be available through the UNC Online Academic Services website (http://services.northcarolina.edu). The proctor will also receive reminders about upcoming appointments from the UNC Online Academic Services website. These appointment reminders will be accompanied by instructions on how to login and access exam materials and exam instructions through the UNC Online Academic Services website.
3. The proctor should verify that the exam materials are available before the student’s scheduled appointment and return the completed exam materials per instructions outlined by the faculty member. The proctor will keep the exam confidential at all times.
Obtaining Test Materials: Limited Functionality
1. Upon a request for a proctor, the proctor is contacted by the student or the professor. The proctor is not required to initiate contact between students and/or professors in order to set up a date for testing.
2. Once a proctor has agreed to proctor an exam, the instructor will send (via mail or email) the instructions for proctoring the exam and/or the exam itself.
Exams may not be sent to the personal address of the proctor.
3. The proctor should verify that the test has arrived, be present during the student’s scheduled test time, and return the completed exam materials per instructions outlined by the faculty member. The proctor will keep the exam confidential at all times.
4. The proctor is responsible for reporting exam irregularities to the professor via email (suspected academic integrity violations, technical glitches, etc.).
Members of the University of North Carolina Online Proctoring Network must meet a set of quality standards and follow specified guidelines to be a certified participant in the vital network of proctors.
If you are interested in becoming a proctor, please read the UNC Online Proctoring Network Standards and Guidelines for Proctors in the area to the right. You may also download this document as a PDF here.
If you have not already done so, you will need to login to apply to become a proctor. If you do not have an account with one of the UNC affiliates, you will need to create a free 'External User' account and then login.
Once you login, please return to this page and an 'Apply Now' button will appear below. Click this button to begin the process of becoming a certified proctor for the University of North Carolina Online.